Implementation Consultant
Tenrox recognizes that its success depends on hiring and retaining exceptional people. Encouraging their personal growth and satisfaction, we train and develop our employees in an environment that emphasizes challenge, collaboration and superior results through teamwork. We seek those who are committed to achieving individual and team success and excellence.
Founded in 1995, Tenrox is a fast growing software company with US headquarters in Pasadena, California and Canadian headquarters located in Montreal, Canada. Tenrox has achieved tremendous growth and is recognized as one of the top 500 software companies in the world. Tenrox offers modular project and workforce enterprise software solutions for mid-to-large sized organizations. The company has over 800 customers in 50 countries including IBM, Caterpillar, Corning Cable Systems, Wyeth, First National Bank, Scottish Life and Major Drilling.
We continue to aggressively expand our operations and are looking for motivated, experienced and talented individuals to join our team. We are looking for:
Position: Implementation Consultant - 3 positions available in Montreal, Toronto/GTA, and LA
Description:
As a Tenrox Implementation Consultant you will be focused on the delivery and implementation of Tenrox’s Project Workforce Management solution and will have developed functional skills in business back office processes that will be used in performing these tasks. You may also play a project management role for smaller clients and projects.
Responsibilities:
- Install and configure the Tenrox application
- Tenrox utilizes both onsite and online delivery models
- Perform business requirements analysis and design
- Perform gap analysis between Tenrox functionality and client's requirements
- Identify and recommend product enhancements, enhancements or work-arounds to meet client requirements
- Train users on new business processes and using Great Plains
- Develop data conversion and testing strategies
- Travel up to 50-60% is required.
Onsite Implementation and Business Process Modeling
- Software installation and configuration in customer environment
- Software configuration based on customer business requirements
- General training on software set up and functionality
- General mentoring and support of customer project staff and managers
- Custom training design and delivery • Assisting with troubleshooting and resolution of customer issues
- Limited technical support as skills/abilities allow
- Additional customer assistance or internal work as directed by the implementation manager, such as functional specification development, documentation and procedure preparation, etc.
Possibility to move into Project Management:
- Generally manage three to five active projects at any given time
- Project planning, oversight and advisement to the customer’s project team
- Customer relationship management, including collaboration with sales and product support to manage customer accounts, incident resolution, etc.
- Business needs analysis and documentation to determine optimum configuration of the software to meet customer objectives
- Process analysis and design support for work, resource, budget, and contract management
- Executive-level collaboration and mentoring on product application, including project office, portfolio management, advanced project planning, resource workload management techniques, etc.
Requirements:
- 4 year degree in Business, Accounting, MIS or equivalent; Accounting designation a major plus
- Experience with Great Plains, AccPac or equivalent financial package.
- 3+ years experience implementing financial packages
- Consulting organization experience, preferred
- Experience with core business processes such as Accounting, Billing, Payroll, CRM
- Experience with integration tools and 3rd party integration applications (AccPac, GP Dynamics, Peoplesoft, MS CRM, Salesforce.com) a plus
- Experience with reporting tools a plus: MS Reporting Services, Crystal, FRx, Report Writer
Profile for Success:
- Professional demeanor
- Excellent written, oral and interpersonal communication skills
- Ability to manage individual budget and scope of work
- Entrepreneurial attitude: self-motivated, self-directed
- Flexibility: task assignment, priorities, work environment
- Open minded, desire to learn
- Quick thinker, creative problem solver
- Detail oriented, strong analytical, numerical, planning and reasoning abilities
- Ability to work independently and on a team
Work opportunities:
- The opportunity to work with highly dynamic and creative teams
- Be part of a successful and growing company
- Work on one of the fastest growing sectors of software industry, namely Professional Services Automation and Project Management
- The perfect environment for substantial result based benefits
We offer an aggressive compensation package, commensurate with candidate's knowledge and productivity, career development opportunities, bonuses and an attractive benefits program.
We invite you to send your resume and cover letter (quote the position title in the subject line) in confidence to:
Tenrox Inc.
Human Resources
Email: careers @ Tenrox.com
Please note that we will only contact those candidates who match our current needs
For more information, please visit www.tenrox.com.
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Testimonials |
"Tenrox is the most robust
and forward -thinking project workforce management product I have seen for addressing our project workforce management, billing and cost accounting needs. We expect a full return on our investment in less than six months, just for the first phase of implementation."
Russ H.
EVP and Co-founder
Synteract |
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