Join us for a Webinar on September 8

EARN 1 PDU

Tenrox is a PMI Registered education Provider

Guest Speaker : Randy Mysliviec, CEO,
RTM Consulting

Space is limited.
Reserve your Webinar seat now at:
www2.gotomeeting.com/register/462374754

Many services industry leaders have held tight to the notion that IT complexity, client variability, and the ‘people-intensive’ nature of the services model all stand in the way of achieving the same level of consistency and repeatability associated with packaging and productizing services in this same manner.  And while these barriers may have presented real challenges in the past, the onset of sophisticated tools like PWM/PSA has made it much easier to implement, automate, and manage the full services packaging lifecycle.

In fact, companies that have already learned how to combine process with technology to package and continually refine their services offerings are achieving powerful competitive advantages in the marketplace, and realizing significant operational and financial benefits.

Join us on September 8, 2010 as Randy Mysliviec, CEO at RTM Consulting, shares information on how to:

• Establish the business imperative for packaged services
• Further explore the benefits associated with a productized services portfolio, including Resource and Quality Management
• Introduce The Services Packaging Lifecycle, and explain how it works
• Include examples and implications for revenue recognition when packaging hardware, software, and services as one offering, and demonstrate how an automation tool can help to address this issue
• Demonstrate how Professional Services Automation provides for critical elements such as organizational and work breakdown structures, product and materials tracking, service purchase orders, and milestone billing - all of which support and enable The Services Packaging Lifecycle
• Reveal critical success factors, best practices, and lessons learned to help you productize your portfolio as efficiently and effectively as possible

Who Should Attend:

Directors & VP’s of Professional Services, Client Services, Consulting Services and anyone else in charge of implementing and maintaining PSA tools and processes, risk management, sourcing and managing resources.

Date:
Wednesday, September 8, 2010

Time:
11 am Pacific/ 2 pm Eastern

Duration:
1 hour

FREE White Paper
for Attendees.
Packaged Services Success: Leveraging Automation to Meet the Rising Demand for Productized Professional Services

Sponsored by:

About the Speaker:

Randy Mysliviec leads RTM Consulting, LLC, providing high impact advisory services
for technology companies’ professional and consulting service businesses.
RTM Consulting provides strategic and operational advice helping technology companies increase revenues, grow margins and profits, and deliver best-in-class solutions by leveraging professional and consulting services more effectively. Acknowledged by industry sources as an expert in Global Resource Management (GRM), Randy is the author of the Just-in-Time Resourcing Methodology.