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Tenrox Announces Promotion of Mounir Hilal to VP of Professional Services
Critical Role filled as the Company's Customer Base Expands to Serve More than 800 Customers in 50 Countries
Glendale, California - December 16, 2008
Tenrox, the leading provider of on-demand project workforce management solutions, today announced that Mounir Hilal has been promoted to Vice President of Professional Services and Support, effective immediately.
Hilal was serving as Director of Professional Services at Tenrox for the last two years where he was in charge of Tenrox software consulting and implementation services. In his new role, Hilal will report to Rudolf Melik, Tenrox CEO, and will be responsible for leading the company's entire service team including consulting, project management, support, customer care, enterprise solutions and solution expert teams.
"I have had the privilege of seeing Mounir grow from a promising software engineer into an outstanding software company executive with a relentless and total focus on customer satisfaction. Mounir has made significant contributions to the success of Tenrox and will play a key role in our continued growth. Our service team members are knowledgeable and trusted advisors to our customers with the intent to bring value to every customer interaction,” commented Melik.
About Mounir Hilal, B. Eng, PMP
Hilal joined Tenrox in 1998 as a software engineer. Since then he ascended the ranks to earn the strategic responsibility of managing the Tenrox consulting team before undertaking a leadership role in growing, and globally managing the Tenrox Professional Services organization. The service team’s mission is to deliver implementation and management services while helping medium, large and global organizations to implement operational best practices and to deploy the Tenrox software solution. Hilal has been directly involved in a majority of key Tenrox implementations in the last several years.
With more than eleven years of experience, Hilal has acquired extensive knowledge in enterprise software design, development and deployment processes with expertise in Professional Services, Business Consulting and Project Management. In addition, he has a high degree of expertise in operational control, compliance and business process optimization. Hilal is a certified Project Manager and holds a Bachelor's degree in Software Engineering from McGill University. In addition, Hilal is also in the midst of pursuing an MBA from Queen’s University.
About Tenrox
Tenrox online project management software solutions empower client companies to meet the challenges of globalization, enterprise fragmentation and increased regulatory scrutiny. Available on-demand or on-premise, Tenrox solutions have served more than 800 organizations in 50 countries, maximizing project and resource management efficiency, data security and reliability. Since 1995, Tenrox has been offering its project management software tools to several, high profile clients such as GE Infrastructure -GE Fanuc, Rio Tinto Alcan, E*TRADE Financial Corp, Blue Cross Blue Shield NC. Alstom, IBM, SNC Lavalin, Hydro Quebec, Pioneer Natural Resources, Westinghouse Rail Systems, SAS, Thales, US Army, The Pentagon, Talisman Energy, Oxfam, Thermo Fisher Scientific, Estee Lauder and Wyeth. Tenrox project management software is available through direct sales channels and a network of worldwide partners. For more information about the company or its award-winning family of products, go to www.tenrox.com.
Media Contact:
Marie Melchiorre
Tenrox Public Relations
877-483-6769 Ext. 4603
publicrelations@tenrox.com
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