Press Releases

Tenrox Cloud-Based Professional Services Automation Is Key to Improved Efficiency for Pepperweed Consulting

Glendale, California - January 24, 2012

IT systems integrator Pepperweed Consulting has selected Tenrox cloud-based professional services automation (Tenrox Cloud PSA) to increase efficiency of its growing business. Already the largest HP software global support partner and an elite North American HP software retailing partner, the Pennsylvania-based company has 60 full-time employees and expects to double in size in the coming two years.

Tenrox Cloud PSA’s Time & Expense, Project Cost & Billing, Resource Management & Scheduling, Revenue Manager, Project Planning, Work Process Management and Reporting & Analytics modules will provide Pepperweed with the tools to accommodate the company’s growth.

“Tenrox Cloud PSA’s intuitive user interface, the flexibility of its integration, its cost and the organic nature of its workflows all contributed to making it our number one choice,” said Joe LaGrosse, director of IT.

Without a professional services automation solution to handle project and resource management, Pepperweed had been faced with time-consuming and costly manual processing. For example, one full-time employee was devoted to coordinating all the details required for proper resource management. “Tenrox Cloud PSA gives us the capability to automate and streamline our critical business functions. And beyond improved efficiency, it gives us a clear view of project status, cost and profitability,” LaGrosse pointed out.

Tenrox Cloud PSA is providing Pepperweed with additional improvements:

• Improved workflow. Tenrox’s graphical workflow interface is customized to the company’s existing processes. Project oversight reports and audit trails are now created automatically.
• Seamless integration. Built in, market-tested connectors allow data to be coordinated and shared globally. In addition to plans for integrating with QuickBooks, Pepperweed is taking advantage of the Tenrox Salesforce.com Quick Connect Technology. “We live and breathe Salesforce, so this integration allows us to follow a project in real time from the moment it becomes an opportunity through to client invoicing,” LaGrosse explained.
• Flexible revenue recognition. Tenrox can accommodate special cases and exceptions to established revenue rules. Pepperweed’s former system provided only one option that could not be changed.
• Reporting capabilities. Powerful, in-depth, customized, up-to-the-minute reports are now available with a few clicks.
• Improved user interface for salesforce.com users. Tenrox Quick Connect Technology is built on Salesforce.com’s Force.com platform, Pepperweed staff is presented with a familiar, intuitive interface that requires minimal training.

“The entire Tenrox team made us feel comfortable and confident about their product and capabilities right from the start. It was clear that they have the knowledge to expertly handle everything we need to grow our business and to do it efficiently,” LaGrosse said.

About Pepperweed Consulting
Since 1996, Pepperweed Consulting has been a leader in IT enterprise management and integration, working with Fortune 500 clients and large-scale government agencies to integrate their IT silos together allowing CIOs to deliver IT as a strategic and aligned business service. With over 2500 successful IT integration projects, Pepperweed brings together multi-vendor technology, services, support, and enriches them with internally developed components to meet each project's specific goals. As an HP Software Elite Partner and the largest global provider of HP Software support with over 120 technical certifications, Pepperweed has the experience and the training to meet a full range of IT integration challenges. For more information go to http://www.pepperweed.com/.

About Tenrox

Tenrox is the only true workflow-driven project and service delivery solution for today’s globally dispersed project workforce. Tenrox Cloud PSA and Cloud PPM solutions are best of breed browser independent offerings built on the Microsoft platform. Tenrox’s intuitive user interface, easy to configure options, and quick connect technology simplify deployment, accelerate user adoption and make project workforce management fun. We have been around for 15 years and counting; growing profitably. Our field tested experience, deep integration expertise and commitment to a best of breed cloud-based strategy mean you get the best project and service delivery solution there is from a best of breed vendor solely focused on innovating; providing you with advanced functionality and a seamlessly integrated project portfolio management and professional services automation solution. Tenrox is big enough to be dependable, fast and innovative but small enough to actually listen to you.

Since 1995, Tenrox solutions have served more than 800 organizations in 50 countries such as: IBM, General Electric, US Army, The Pentagon, Port of Long Beach, Talisman Energy, ConocoPhillips, Eaton, Pioneer Natural Resources, Invensys Rail Systems, SNC Lavalin, Hydro Quebec, JDA Software, Guidance Software, SAS, SAP, Alstom, Thales, Amphenol, Rio Tinto Alcan, Abbott, PharmaNet, Telus, Alcatel Lucent, Yellow Pages Group, Corning, Family Health International, Oxfam, Estee Lauder, Willis Group Holdings, E*TRADE Financial Corp, and Butler University.

Tenrox project management software is available through direct sales channels and a network of worldwide partners. For more information about the company or its award-winning family of products, go to http://www.tenrox.com

Media Contact:
Marie Melchiorre
Tenrox Public Relations
450-686-7365
publicrelations@tenrox.com

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