Software Deployment and Training

On-site consultants can be made available to provide instructions on how to achieve an easy, fast and effective installation as well as to demonstrate the appropriate method for updating and maintaining time and project information. Training program includes installation, setup and step-by-step instructions to get your administrator(s) and users up and running quickly.

Consultants are available to guide you through the process of customizing our software to your business needs. A training specialist works with you to configure the system on-site and to deliver a program tailored to your specific requirements. A typical training session can take one or two days to cover all aspects of our software.

There are also three user guides available: the Administrator Training Guide, Manager Training Guide and User Training Guide. Each guides the user (based on their user profile) through the essential steps to using our software and to ensuring a simple and successful installation.

General

• Needs analysis
• Review the organization's requirements
• Description of Tenrox technology and implementation options
• Site planning
• Mapping the organization's Business Model to the Tenrox Software
• Integration with third party applications
• On-site training

Server & Administration

• Analysis of Internet or Intranet implementations
• Database and server installations of Tenrox Software
• Recommendations on Tenrox software administration and management
• Demonstration of Internet/remote access
• Instructions for updating and maintaining information

End User Training

• Learn to use Tenrox software (Web client)
• Quick tour of Tenrox Windows® application
• Learn to use Tenrox's automated email entry system

Work Assignment & Management

• Selecting the appropriate approval methodology
• Setting up global and user based approval policies
• Line item approval
• Walkthroughs of the approval process
• Closing periods and its impact on overtime and administrative tasks
• Setting up budgets and using estimate to complete
• Microsoft® Project™ integration

Development & Customization Training

• Customizing Tenrox software - The system can be tailored to suit your organization's specific time, expense, resource, issue and project tracking needs
• Using Tenrox SDK to develop enhancements and integration
• Report designer training