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Project Workforce Management for Service Organizations – Beyond Professional Services Automation

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Govern your billable & internal projects on-premises or on-demand. Tenrox PSA is a workflow-driven project control solution with configurable billing & cost accounting, and certified integration with CRM, payroll & accounting. Tenrox PSA automates project initiation, resource management, time & expense reporting, invoicing, & executive dashboards.

  • Are you allocating too many resources to low margin projects?
  • Are you able to optimize your resource utilization?
  • Do you experience Revenue leakage due to billing delays and manual billing processes?
  • Do you enter and re-enter data into multiple systems?
  • Are you spending too much on managing regulatory requirements?
  • Do you experience scope change on your fixed bid projects?
  • Do collaboration and meetings take too long and slow down productivity?

The Tenrox Solution

  • Govern your projects on-premises or on-demand
  • No rip and replace
  • Workflow-driven project control
  • Configurable project billing and cost accounting processes
  • Award-winning integration with payroll, accounting and project management systems

Without requiring a rip and replace strategy, Tenrox leverages Microsoft SQL Server, OLAP and Reporting Services infrastructure to facilitate the phased implementation of PSA (professional services automation) into your operations. The Tenrox solution provides built-in project controls, data quality/consistency at point of entry, active compliance, real-time analytics and live integration capabilities. Key features include: enterprise timesheet management, import of credit card transactions for expense reporting, flexible project cost accounting and billing, budgeting, graphical workflow for approval and request tracking, OLAP and standard reporting using Microsoft reporting services, role-based dashboards, and export employee costs, project status, spending and work-in-progress to accounting and payroll systems.

Benefits of Tenrox PSA Software

  • Manage resource utilization and reduce bench time
  • Increase control over fixed bid projects and employee-related expenditures
  • Implement consistent project execution
  • Automate project compliance with labor and industry regulations
  • Increase project visibility, workforce productivity and operational effectiveness
  • Facilitate real-time communication and decision-making

Resource Management

Workforce Planning – Find and schedule best-fit resources to projects.
Skill and certification repository - Define skill hierarchy, and attributes such as experience, proficiency, interest, and certifications.
Availability tracking and management - Manage employee work calendars.
Advanced score based resource matching - Execute queries on the resource pool. Results are scored and sorted based on the search criteria.
Real-time resource utilization reports and dashboards.

Tracking Modules

Timesheet - Multiple timesheet views (summary, detailed and work views) to choose from, overtime and work policy setup, timesheet workflow, notifications.
Expense Reporting - Import credit card transactions, manage cash advances, and control spending; expense policy setup, expense approval workflow and notifications.
Budgeting - Track and report on budgets for users, projects, and tasks.
Work Process Tracking - Manage workflows that represent work processes; includes user defined entry forms and fields, and notifications.

Workflow Templates

Workflow Templates - For Collaboration (document approval and status reporting), Incident Management (bugs and incidents), Project Management (milestone review, project initiation, risk reporting, scope change, stakeholder review), and leave and travel request approvals.

Invoicing

Multi-client invoicing capability for time, expense and charges.

Other Modules

Project Tracking - Track actual time and estimates by project, budget control with threshold notifications.
Cost & Billing - Track cost and revenue rate rules; many rule types are supported such as hourly, daily, prorated, flat charge, cost plus, and split billing.
Multi-Currency - Currency exchange rates, exchange rate history and automatic currency exchange rate updates.
Data Security - Provides data filtering and security to define what items users can see; limit client, project, group, and user access to site-specific data within the organization.
Workflow Designer - Visually design and track work processes, define role-based auto assignments, notifications and user defined fields without any programming.
Offline & Email Access - Enables offline timesheet and expense report entry.
Customization & Integration Toolkit - Fully documented programming interface and data model.

Reporting

Analysis Server - Create new or modify existing analysis reports using a Web-based OLAP report designer; includes Tenrox Analysis Central.
Executive Dashboards - Consolidated real time view of the projects and processes. Dashboards display operational and compliance information such as budgets, project health indicators, issues, risks and scope changes.

Document Management powered by SharePoint

A powerful document management facility with the ability to add, view, edit, check in/out, and manage documents from within the Tenrox application. Documents can be associated to projects, tasks, requests, timesheets, expense reports, and work processes.

Integration

Refer to the Integration section to find out how the Tenrox solution integrates and interacts with other enterprise software applications.

Compliance

Refer to the Tenrox Compliance for more information on how Tenrox PSA software helps you achieve and maintain compliance with regulations, standards and guidelines in your industry.

Governance

Refer to the Tenrox Governance for more information on how Tenrox PSA software helps you achieve and maintain accountability and corporate governance.

Tenrox On-Demand

Tenrox On-Demand provides a convenient alternative for implementing and maintaining Tenrox PSA software in-house.

 

 

 
 

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