Work Process Management Software

• Can I manage requests and issues without leaving my project management system?
• Are we providing services in accordance with the Service Level Agreement (SLA) in effect?
• Can I reduce the cost of compliance?
• Is there a way to reduce project maintenance costs?
• How can I get better visibility and control of incoming requests and project issues?

Benefits of Tenrox Work Process Management software:

Graphical workflows help you visualize and simplify your work processes

In today’s intensely competitive 24/7 world, work is divided into projects and distributed across multiple geographical boundaries and remote locations. How do you maintain corporate control while empowering local project teams? How do you standardize work processes and make them visible to support collaboration and superb execution? With Tenrox Work Process Management.

Our unique graphical workflow platform depicts your work processes visually. Authorized process managers can “drag and drop” icons to design, configure, and change workflows at any stage in the cycle of managing work. From issue tracking, to managing change requests, to approvals; Tenrox work process management software easily adapts to your workflows and works the way you run your business.

Empower locally; manage globally; eliminate inefficiencies everywhere

Despite the wide adoption of ERP systems a majority of work processes are still manual, spreadsheet-based or at best managed by siloed applications. From top executives to team managers, our integrated work process management system gives everyone a common language to collaborate on projects and workflows. Role-based dashboards provide a complete real-time view of the projects and work processes that are most relevant to that role. You can quickly spot problem areas, get instant status of all issues, outstanding tasks, and requests. Graphically analyze team, project, and work status or performance.

Connected systems eliminate spreadsheets

Tenrox Work Process Management software is a complete solution that helps standardize, track and audit your work processes. Tenrox Work Process Management is already fully integrated with the other Tenrox modules, including Project Planning and Time tracking. You will no longer need to rely on disconnected systems, spreadsheets, documents and internally developed applications to track your work processes. Each step of the work cycle is mapped to the way you do business.

The following is a sampling of the work processes that can be modeled, managed and audited with Tenrox Work Process Management solution:

• Project Management
  • Issue tracking
  • Risk assessment
  • Document approval
• IT Services
  • Configuration change request
  • New user setup request
  • System access request
  • Helpdesk Issue
  • Purchase request
• Professional Services
  • Contract change approval
  • Milestone completion approval
• Product Development
  • Design change request
  • Budget approval request
  • Project review
• HR
  • Leave/vacation request
  • New hire management
  • New skill/certification update
  • Employee change of status
  • Employee move
  • Policy and procedure change