“To me, they are the workflow leaders in the market. Tenrox, built workflow on top to capture the financial information, time information, so forth. You really see the impact of the various processes, and how they impact time and cost, to complete work”

David Hoffferberth, Managing Director, SPI Research.

 

“Tenrox has helped make the work we do more valuable because now we can analyze how we do it and how we can do it better.”

Jeremy Wilson,
Oxford Computer Group

 
 
 
 

What’s New in Tenrox On-Demand Services

From the desk of……. Michael McRae, VP of Professional Services

In the past few months Tenrox has experienced a giant boost in our
On-Demand business. Many clients are now looking at a quick deploy
and worry-free alternative to maintaining Tenrox on premise by using our SAS Type II certified On-Demand services.

With the increased number of On-Demand clients, we have augmented the capacity at our current hosting facility and have contracted a second location in Los Angeles, California. This second hosting facility allows us to substantiate our fault tolerance and disaster recovery measures. Each of these world class facilities serves as a hot site backup, in case of a major disaster at one site, allowing us to route affected customers from that site to the other within 48 hours with almost zero data loss. Having this second site also increases performance due to reduced internet latency. We can now host our customers out of the data center from which they experience the least amount of latency, providing significant impact on overall application performance. I am happy to announce that we have also added a service that allows us to measure application performance from different geographical locations around the world. This information will allow us to continually monitor and fine-tune the Tenrox On-Demand application for optimal performance.

Read more about Tenrox On-Demand services and facility here. As always, please feel free to contact me with any questions regarding this
or any other services matter.

Regards,
Michael McRae
VP of Professional Services
Michael_Mcrae@tenrox.com

Tenrox Announces New Book The Rise of the Project Workforce: Managing People and Projects in a Flat World by Tenrox CEO
Rudolf Melik

The Rise of the Project Workforce In The Rise of the Project Workforce,
Rudolf Melik shows the reader how the flattening of the world has transformed
the structure of the organization and nature of work in the last several decades. Globalization, fragmentation of the enterprise (including outsourcing), and
real-time collaboration across the planet have enabled companies to reduce costs, leverage a global talent pool and execute challenging deliverables with a dispersed yet incredibly connected workforce.

Read the first chapter here - Available wherever books are sold.

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Customer Success Stories

New Client Success Story

Oxford Computer Group (OCG) located in Oxford, England specializes in identity and access management services and training, has operations
in the U.S., Canada, Germany and throughout the UK. Projects range
from short-term assessments lasting a few days to major system customization and implementation that can require hundreds of
man-hours and involve multiple in-house departments.

Learn how Tenrox was able to streamline OCG’s project-tracking processes for their global workforce.

Read the full story here

How to keep your talents on target

Subscribe to the new Project Workforce Blog, talentontarget.com hosted by Tenrox. Tenrox executives and team members contribute weekly blogs to the topic of Project Workforce Management. Share with us your comments on the individual blog topics.

Subscribe me now so I can receive the blogs as they are published.

New White Paper

Project Planning and Earned Value Analysis (EVA) for IT, Internal and Billing Projects.

This white paper explains why EVA is important in the project planning process, illustrates by example how it works, and describes the tools and metrics needed by project managers to both perform EVA and to utilize its results effectively.

Click here to read the full white paper

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Tips and Tricks

1) How can I verify which Version of Analysis Services is installed?

  1. From the Start menu, select Program Files>SQL Server 2000>Analysis Services>Analysis Manager
  2. This will open the Analysis Manager.
  3. In the left pane, expand Analysis Manager. Right-click Analysis Servers, and then click About Analysis Services.

2) How can I un-suspend a user with an expired password or too many
     login attempts?

  1. Log on to the Tenrox application as an administrative user.
  2. Select Setup>Organization>Users from the Main menu.
  3. Click the Filter link from the top of the User List screen.
  4. This will open the Filters screen. Select the Suspended check box.
  5. Click Save, and then Close. The User List screen will display a list of all suspended users.
  6. Click the user you wish to un-suspend. The User Setup screen
    will open.
  7. Under the General tab, uncheck the Suspended check box.
  8. Click Save, and then Close. The user will then be able to successfully log on to the Tenrox application.

3) How can I preview an expense report in a batch?

  1. In the Tenrox application, select Setup>Expense>System from
    the Main menu.
  2. Click the Payable Batches button.
  3. On the Payable Batches Not Posted screen, click History. This screen will list all payable batches that were previously posted.
  4. On the Payable Batch Posted screen, select a batch to open the Payable Batch screen.
  5. Click Post, and finally at the Post Payable Batch screen, click Preview. All expense reports included in the payable batch will be listed on the Preview screen.

Note: Payable Batches are also accessible from Portals>Resource Central.

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Join us every Tuesday and Thursday to view a one hour live demo of Tenrox Time and Billing and Tenrox Project Workforce Management and learn about how it can benefit your organization.

Tenrox continues to host monthly webinars designed to focus on highly educational topics surrounding project workforce management.

Upcoming webinar includes:

The Rise of the Project Workforce: Managing People and Projects
in a Flat World

Presented by Rudolf Melik, Author
Thursday, October 18, 2007 at 10 a.m. Pacific / 1 p.m. Eastern

Please check our website for exact time and registration

Missed the webinar? You can now download the recording here.

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Tenrox Project Workforce Speaking Tour 2007

Tenrox executives have been extremely busy sharing “The Rise of the Project Workforce” message with series of speaking engagements at major industry events and interactive seminars at regional Project Management Institute (PMI) chapters across North America.

You can catch them at upcoming PMI chapters near you.

PMI San Gabriel: October 25 - Pasadena, CA (USA)

PMI Sacramento: November 8 - Sacramento, CA (USA)

PMI Milwaukee: November 13 - Milwaukee, WI (USA)

PMI Chicagoland: November 14 - Chicago, IL (USA)

If you’re interested in having a Tenrox expert speak at your event, please contact events@tenrox.com

Click here for more dates and speaking appearances

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News

October 3, 2007 - Tenrox Ranked Number 43 in Deloitte's Technology Fast 50 Program for Los Angeles for Fourth Consecutive Year

August 14, 2007 - DCAA Compliance Made Easy With Tenrox Project Workforce Management

August 7, 2007 - Tenrox Named a Project Management Institute Registered Education Provider

July 10, 2007 - New Survey Reveals Insights into Driving Performance and Profitability of Professional Services

To view our most updated news, click here

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For more up-to-date news, please visit our website at www.tenrox.com